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 ★高薪职位:Business Information Specialist-EN-005 |
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dalian-DLM
[博客]
[个人文集]
头衔: 海归少校
性别: 
加入时间: 2007/01/16
文章: 127
海归分: 19484
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作者：dalian-DLM 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Working Experience 3 years
Foreign Language English
Job Responsibilities
The Business Information Specialist helps to generate regular and ad-hoc reports on program and organization operation performance. He/she need to consolidate metrics from various sources to provide the required program scorecard or operation scorecard for the program and operation mgrs.
The specialist must understand as many aspects of how customer support delivery operations. This includes how calls come into , the solution center operation, the field delivery operation to the backend logistic operations.
He/she should have broad understanding of key business applications like WFM, CSN, iGSO.
Job Requirements
Bachelor's (undergraduate) degree in computer science, information systems, electrical engineering or equivalent experience.
Must have a minimum of 3+ years experience as a Business Information reporting specialist or program analyst.
Familiar with standard SQL database and strong skill in writing SQL query
A good knowledge of the business workings and functions.
General knowledge of GDFS customer service delivery operation
Good communication and negotiation skills
Possess creative ability, consulting skills, leadership qualities, credibility, self-confidence
作者：dalian-DLM 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 ★高薪职位:Business Information Specialist-EN-005 -- dalian-DLM - (1285 Byte) 2007-3-09 周五, 10:10 (571 reads)
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