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Manpower China: Client Services Manager, Asia(800K) |
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alexmp [博客] [个人文集]
头衔: 海归少校 性别: 加入时间: 1970/01/01 文章: 83 来自: Shanghai JW Grace Consulting Co., Ltd. 海归分: 22982
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作者:alexmp 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Manpower China: Client Services Manager, Asia
Job title: Client Services Manager, Asia
Department: Services
Office Location: Shanghai
Region: Asia
Reporting to: Managing Director, Asia
Duties & Responsibilities the employee is expected to perform:
Position Description:
- Reporting of the schedule and forecast to Managing Director, Asia.
- Support clients throughout the implementation cycle, utilization of operating system and database set up.
- Monitoring the effectiveness of performance and ensure the utilization of the team.
- Participate in new product development process and integration into existing products.
- Encourage the development of a services culture which facilitates optimal utilization, customer focus and quality service ideals, and is consistent with [CLIENT] corporate culture and values.
- To act as the ‘first point of contact’ for fulfillment of requests for information regarding client account status or performance of the local team or any other matter that may be required from time-to-time by the company. Ensuring timely fulfillment of such requests.
- Participate in customer steering committees as required, and facilitating effective client communication. Liaise with senior customer management representatives regarding various projects.
- Provision of assistance where requested by the local sales team and development of services proposals to fulfill client requests.
Qualification, skills and experience required:
Qualifications:
- Tertiary Qualifications in Computing, Business Management, Engineering
- At least 10 years experience in IT sector
- Significant experience in implementing ERP systems highly desirable.
- Project Management experience including the scheduling and control of all resourcing requirements.
- Experience in project leadership.
- Experience in staff facilitator/coach.
- Excellent written and oral communication/presentation skills.
- High Degree of knowledge and experience in [CLIENT] products
Alex Lu
Consultant
I.T.
Manpower Professional
Room 2808-2811, Information Tower,
No. 211, Century Avenue, Pudong
Shanghai 200120, China
T: +86 21 58782618 Ext. 327
[email protected]
www.manpowerprofessional.com.cn
作者:alexmp 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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- Manpower China: Client Services Manager, Asia(800K) -- alexmp - (2292 Byte) 2007-1-09 周二, 17:54 (2129 reads)
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