The CCO Product Marketing Manager will be responsible for products that improve Customer Experience & optimize media channels. The position requires the successful candidate to understand the market&support requirements. Require to provide the correct portfolio and drive delivery of results via WW and regional TS team. It is mandatory that the candidate is able to think in terms of product, financials and market conditions to produce a successful business plan.Owner and champion of the assigned CCO portfolio in APJ Creates and drives strategies to improve customer experience via contact channels Owns the product positioning and messaging to customers Responsible for the CE survey scores and financial metrics of the portfolio Main contact person for product escalations Owns the launch and deployment of products into the APJ region
Minimum 5 yrs experience and proven track record in product management Minimum 3 years working in a call centre environment Excellent presentation skills Knowledge of Mandarin or Japanese mandatory Written and verbal English skills Degree graduate
大连登龙门 猎头部
Web site:www.denglongmen.com
Tel:86-411-84809315/16/17/18
Fax:86-411-84809318-810
Email:[email protected]
