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 美国公司寻找mainframe senior Consultant,base in BJ. |
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zhangpinglisa
头衔: 海归少校
性别: 
加入时间: 2007/01/24
文章: 62
海归分: 18956
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作者：zhangpinglisa 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Position Title: Solution Consultant
Product: Performance (Mainframe)
Reports To: FTS Manager, North Asia
Division & Department: Sales Support
Supervises: No staff responsibilities
Location: Beijing
Date of Last Review:
Career Band & Level:
Role Responsibilities
• Providing technical/application support to the Sales Representative and client base on Mainframe.
Main Activities
• Assisting the sales force with pre sales activities such as proposal preparation, systems demonstrations and presentations, product installations and pilot projects for proof of concept.
• Participate in pre and mid-evaluation reviews with Prospects and Sales Representatives.
• Co-ordinating installations activity and providing support to customers during installation. Includes hands on user education, training and problem resolution.
• Initial post installation first level support and assistance to customers on an ongoing basis, conducting customer education courses and seminars.
• Keeping management aware of potential areas for product, services and educational sales, being continually aware of new products and releases through regular updates with the Product Manager.
• Attending and presenting at User Groups and Trade Shows.
• Functioning as back-up for other product areas
• Maintaining technical/application configuration/documentation.
Experience
• Typically 10-15 years in a technical role or in a specific market area with experience in installing and/or using computerised systems.
• Understanding of computer applications in business 5-10 years with a specific product and remainder in software engineering, starting as Analyst Programmer.
• Knowledge of z/OS ideal (System Administration skills)
• DB2 or IMS experience
• Extensive experience utilising various middleware components such as CICS.
• Conceptual understanding of Application performance, Operational Security and Data Privacy
• Degree/Diploma in Computer Science, Computer Engineering or Information Technology
• Years of experience in system administration/infrastructure building and management
• Networking troubleshooting
• Knowledge of Win NT, SQL, SNA, Exchange, TCP/IP, TPX/SPX, WAN, Routers, Token Ring, Ethernet networks
• With customer facing experience is preferred
• Works independently and able to identify customer needs and provide support
• Excellent communication skills and good command of English and Mandarin
Competencies
• Customer Focus – Investigates and takes action to meet customers’ current and future needs.
• Communication Skills – Writes, speaks, and presents information effectively and persuasively across communication settings.
• Intellectual Horsepower – Is bright, intellectually sharp, and learns quickly.
• Drive for Results – Continually focuses on achieving positive, concrete results contributing to Compuware’s business success.
• Planning, Organising and Co-ordinating - Efficiently develops and implements plans to accomplish goals.
• Technical Passion and Drive – Seeks out and becomes immersed in the challenge of creating great software products that stretch technology and empower customers.
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Key Relationships
Internal Contacts:
• Salespersons
• Technical Support Staff
• Product Managers
• Software Development staff
• Marketing
• R&D.
External Contacts:
• Customers at User and Management levels / user groups and developer networks.
Other Comments
• The role requires the ability to effectively communicate both verbally and in written form to run training courses and product documentations.
• Ability to travel frequently at short notice both domestically and internationally.
Email: [email protected]
MSN: [email protected]
作者：zhangpinglisa 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 美国公司寻找mainframe senior Consultant,base in BJ. -- zhangpinglisa - (3821 Byte) 2008-11-12 周三, 11:19 (1119 reads)
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